Grand Mercure Puka Park Resort, Pauanui ~ Discover room options, reviews & pricing

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About the Hotel

Mount Avenue, Pauanui, New Zealand, 2821

“Nestled in lush New Zealand native bush, this hotel offers a breathtaking escape into nature with vibrant birdlife and serene surroundings.”view full review

Grand Mercure Puka Park Resort is a secluded 4-star luxury lodge set amidst 10 hectares of New Zealand native bush on Mount Pauanui in the Coromandel Peninsula, featuring award-winning Miha restaurant and a vast sunlit deck with treetop views.

Secluded Forest Retreats

Semi-detached standalone chalets embedded in the foothills of Mount Pauanui offer wraparound windows leading to private decks overlooking the bush. The 48 chalets at Mercure are appointed with all comforts expected of a private retreat-style getaway.

Acclaimed Pacific Cuisine

Miha's menu reflects Pacific Rim flavors with modern European twists using fresh, high-quality ingredients. A full English breakfast, eggs with sourdough, and Kiwi classic corn fritters are all available at the award-winning restaurant.

Scenic Leisure Facilities

The heated outdoor pool offers picturesque views of the Coromandel Ranges. Grand Mercure Puka Park boasts fitness facilities including an outdoor spa pool, sauna, and a gym overlooking a tennis court.

Coastal Nature Access

Pauanui Beach with 3km of golden sand is a short stroll from the resort. The Pauanui Tairua Trail offers a gently undulating scenic path along the Tairua River, while Mount Pauanui rewards climbers with remarkable summit views.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Queen Room

Max:

2 persons

35 m²

Bed options:

1 King-size bed

Shower

Heating

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Deluxe King Room

Max:

2 persons

35 m²

Bed options:

1 King-size bed

Shower

Heating

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Standard King Room

Max:

2 persons

29 m²

Bed options:

1 King-size bed

Shower

Heating

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Getting around

Check out the full range of transport modes

City Centre

Pauanui500 m

Airports

Tauranga (TRG) 130.4 km

Auckland (AKL) 138.8 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining Experience

“I had such an amazing experience dining at the resort. The food was delicious, especially the seafood platter recommended by Dev. Even though I'm not typically a seafood fan, it was truly worth trying. Chef Bhimsen brought a unique edge to his dishes, and I still can't stop thinking about the Osso Bucco that I had-full of flavor and cooked to perfection.” view full review

Luxurious Chalet Experience

“Staying in a chalet in the middle of nature was enchanting. Waking up to the soothing sounds of birds singing was a highlight of my stay. The room was exceptionally cozy, featuring underfloor heating in the bathroom, which felt good. I especially loved the generous king-sized bed, which made for very comfortable nights!” view full review

Relaxing Bathroom Amenities

“The bathroom amenities really stood out during my stay. I enjoyed the stylish bath, complete with Manuka Honey amenities that added a touch of luxury. The overall cleanliness and the attention to detail contributed to a truly relaxing experience, making my stays even more enjoyable.” view full review

Refreshing Leisure Area

“The resort features a wonderful large pool area that's perfect for relaxation. I loved spending time here, appreciating the peaceful atmosphere while soaking in the sun. The spa facilities, including the sauna and steam room, added to the relaxing vibe, creating an experience that I would love to repeat.” view full review

General

No smoking on site
Free Wi-Fi
Free parking
Off-site car park
Safe deposit box
Express check-in/ -out
No pets allowed
Luggage storage
Locker room
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness centre
Hiking
Cycling
Tennis court
Golf course

Guest Parking

Electric kettle
Dryer
Cookware/ Kitchen utensils

Services

Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games
Children's menu

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Garden area
Spa centre
Spa lounge
Sauna
Steam room
Jacuzzi
Full body massage

Room features

Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV

Room decor

Carpeted floor

Location

Mount Avenue, Pauanui, New Zealand, 2821

Map view

Mount Avenue, Pauanui, New Zealand, 2821

City landmarks

Landmark

Track To The Top Of Mt Pauanui

610 m

Landmark

Track To FLAT ROCK

610 m

Landmark

Pauanui Trail

1.4 km

Golf Course

Pauanui Golf Club

1.3 km

Landmark

Pauanui Community Church

1.4 km

Landmark

Mount Paku

3.3 km

Landmark

Pauanui Beach

2.4 km

Landmark

Mt Paku Summit

3.3 km

Landmark

Pauanui Waterfall

2.5 km

Landmark

Royal Billy Point

2.7 km

Gallery

The Little Gallery Of Fine Arts

3.6 km

Landmark

Mount Paku Lookout

3.3 km

Landmark

Paaku

3.1 km

Landmark

Tairua Elim Church

3.3 km

Landmark

Flat Rock Trail

3.4 km

Landmark

Art gallery

3.6 km

Landmark

Pauanui Tairua Trail

3.6 km

Landmark

Saint Francis Anglican Church

3.7 km

Landmark

Tairua Beach

4.0 km

Church

Saint Mary's Catholic Church

4.0 km

Nearby

80 Pauanui Beach Rd

Track To The Top Of Mt Pauanui

440 m

84 Pauanui Beach Rd

Track To FLAT ROCK

490 m

Restaurants

Miha Restaurant

160 m

Mount Avenue Grand Mercure Puka Park Resort

Pauanui Takeaways

920 m

Jubilee Drive Shop 11

Reviews and Ratings

Feedback from previous guests about their experience.

Ron

United Kingdom, March 2025

7.8/10

I just spent four wonderful nights at this resort, and it truly felt like a special retreat. The chalets offer an immersive escape into nature, providing both room and privacy. While most aspects were fantastic, the dining experience had some ups and downs as service needed a bit more polish. Overall, it's a great spot to unwind and explore the beautiful surroundings of the Coromandel.

Rooms

7.0

The chalet was perfect for our needs, set in the trees with a lovely leafy outlook. However, it was a bit dated and the configuration with two single beds pushed together wasn't ideal.

Service

8.0

The staff were incredibly friendly and attentive, though some could use a bit more training to elevate the dining experience.

Location

9.0

The resort is beautifully situated surrounded by majestic trees, offering both peace and privacy while being just a short stroll from the beach.

Dining

7.0

The food was quite good, and dining outdoors on the terrace with lovely sea views was a highlight, but the service in the restaurant was a bit chaotic.

Facilities

8.0

The amenities were pleasant, and the pool area was inviting, but cooling was a little disappointing at times.

Hubert

United Kingdom, February 2025

8.2/10

Our stay at this resort was an absolute delight! The connection with nature was remarkable, and the atmosphere truly felt like a retreat from reality. The service was impressive, although the hillside location presented some challenges. Overall, it was a magical experience filled with beautiful views and fantastic amenities, but those with mobility issues should take care when booking.

Rooms

9.0

The room we stayed in was beautifully laid out, surrounded by tree ferns, with large windows that provided a calming view of the native bush. The serene setting felt incredibly private and tranquil.

Service

9.0

The staff greeted us warmly and handled all inquiries promptly, even accommodating our late restaurant reservations on a busy day.

Location

8.0

Perched on a hillside, the location boasts breathtaking views over the forest and is just a short walk to the beach and nearby hikes. It was peaceful, and I enjoyed my morning coffee while listening to the birds sing.

Dining

7.0

Dining here was a lovely experience, especially the meals enjoyed on the terrace with stunning views. The food was delicious, but the coffee could definitely be improved.

Facilities

8.0

The resort facilities were well-maintained, including a pool and gym, offering everything we needed for a relaxing stay.

Sawyer

United Kingdom, February 2025

9.0/10

My stay at this hotel was mixed. On one hand, the resort itself is beautifully situated among native greenery, perfect for a peaceful getaway, and the food at the restaurant was top-notch. However, I encountered significant issues with the service, which detracted from the experience. The restaurant staff seemed to prioritize local diners, and overall friendliness was lacking. Despite the lovely surroundings and comfortable accommodations, the unhelpful staff made my experience less enjoyable than it could have been.

Rooms

9.0

The cabin we stayed in was lovely, spacious, and really comfortable. It had great amenities including a fully equipped kitchen and two large decks, which added to the charm.

Service

5.0

Unfortunately, the service was a downside. The staff seemed unhelpful and somewhat unfriendly, especially during dining where they prioritized local patrons over hotel guests.

Location

10.0

The resort is surrounded by beautiful nature, providing a peaceful backdrop for our getaway. The unique setting definitely added to the overall experience.

Dining

9.0

Dining at the resort was a highlight, with meals being of exceptional quality. We enjoyed several delicious dishes including fillet steak and beef stew.

Facilities

8.0

The resort facilities were well-maintained, including a heated pool and sauna, perfect for unwinding after a day of exploration.

Nick

United Kingdom, November 2024

9.0/10

Our stay at Puka Park was a wonderful retreat from the city hustle, with beautiful, spacious chalets nestled among the trees. The restaurant offered great food, but we were disappointed initially by the limited menu. The facilities, including the heated pool and tennis court, were top-notch, making it an overall relaxing experience. A few more dining options would enhance the experience, especially during off-peak seasons.

Rooms

10.0

The chalet was spacious and very clean, with excellent kitchen facilities, multiple bathrooms, and large decks. It comfortably accommodated our family and felt like a true home away from home.

Service

9.0

The staff were consistently friendly and helpful, especially with the electric cart service between our chalet and the main building, making it very convenient.

Location

10.0

Set in a truly beautiful and tranquil area surrounded by native forest, the location of Puka Park is fantastic for a relaxing getaway.

Dining

7.0

While we enjoyed our meals, the restaurant menu was a bit underwhelming compared to the special offerings we witnessed. The overall food quality was good but not exactly what we expected.

Facilities

9.0

The amenities were excellent, including the heated pool, sauna, and tennis court, making it easy to stay active during our visit.

Chris

United Kingdom, October 2024

7.6/10

Our stay was overall really enjoyable with a stunning lodge nestled in the bushland. The apartments are spacious and well-equipped, particularly the bathrooms, which were fantastic. However, we found the dining options could use some improvement, particularly in terms of variety on the menu. While the staff provided excellent service, happy to take us around on golf carts, the restaurant's offerings felt a bit overpriced and lacking creativity.

Rooms

8.0

The apartment was spacious with comfortable beds, a laundry facility, and a master bedroom with a bath, making it quite luxurious. However, getting around the resort involved significant walks up steep paths.

Service

9.0

The staff were attentive and friendly, offering a great golf buggy service to help with transportation around the resort, which was particularly appreciated given the steep terrain.

Location

8.0

The resort is surrounded by beautiful bushland and is very close to hikes and the beach, creating a serene ambience. However, the accessibility could be challenging for some due to the steep terrain.

Dining

6.0

Dining was decent, but the breakfast selection was limited, and the dinner menu lacked exciting dishes, which was disappointing for a resort of this standard.

Facilities

7.0

Facilities were generally good, with a lovely outdoor area, but some amenities could use updating to enhance the overall experience.